Privacy Policy

This Privacy Policy explains how Global Auto Group collects, uses, stores, and protects information in connection with vehicle import services and auto parts supply from the UAE to the United States.

By using our website or submitting a request, you agree to the practices described below.

Information We Collect

We collect information that you voluntarily provide when contacting us, submitting inquiries, or requesting sourcing and logistics support.

This may include:

  • Name, company name, phone number, and email address
  • Vehicle details (make, model, VIN, specification)
  • Part numbers, parts lists, or technical requirements
  • Shipping destination and logistics preferences
  • Communication records related to your request

We may also collect limited technical data such as IP address and browser type for basic website functionality and security.

How We Use Your Information

Your information is used strictly for operational and communication purposes related to your request.

We use collected data to:

  • Respond to inquiries and provide sourcing guidance
  • Verify specifications, fitment, and documentation
  • Coordinate logistics and shipment tracking
  • Provide cost estimates and commercial updates
  • Maintain internal records for workflow management

We do not sell, rent, or trade your personal information to third parties.

Information Sharing

Information may be shared only when necessary to fulfill your request.

This may include sharing limited data with:

  • Suppliers and dealers for specification confirmation
  • Logistics providers and shipping carriers
  • Export documentation and freight coordination partners

All sharing is limited to the minimum information required to complete the transaction or service.

Data Protection

We implement reasonable administrative and technical safeguards to protect your information from unauthorized access, misuse, or disclosure.

While no system can guarantee absolute security, we take appropriate measures to maintain confidentiality and integrity of client communications and documentation.

Data Retention

We retain information only as long as necessary to fulfill the purpose of the request, comply with operational requirements, or meet applicable legal obligations.

Once information is no longer required, it is securely archived or deleted in accordance with internal procedures.

Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable legal limitations.

To submit a privacy-related request, please contact us through the information provided on the Contact Us page.

Policy Updates

This Privacy Policy may be updated periodically to reflect operational or legal changes.

Any updates will be posted on this page with the revised effective date.

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